FREQUENTLY ASKED QUESTIONS
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Which countries does Dedun ship to?
Dedun ships worldwide using DHL Express and ازهلها | Ezhalha
How long does delivery take?
Delivery times vary between regions, however, you will normally receive your shoes within 5-10 business days after your order has been processed. Once your order is dispatched, you will receive a shipping reference to track the status of your delivery.
Will I have to pay duties?
We’d like to kindly inform you that some countries may impose customs duties or taxes on imported products. These charges vary depending on each country’s regulations and are the responsibility of the customer to settle.
Which payment methods and currency does Dedun accept?
We accept Visa, MasterCard, and Apple Pay. We process all transactions in the local currency selected at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an message containing your order reference number to track your package.
What is the materials are used in making your jewelry?
All our jewelry is crafted from high-quality, safe materials and is completely hypoallergenic.